Frequently Asked Questions

HomeFrequently Asked Questions

Get the answers you need before starting a construction, remodeling, or restoration project with our team.

Starting a construction or remodeling project is a significant investment, and you deserve to feel informed every step of the way. Our team at Southern Contracting Company is committed to making your project as stress-free as possible, and that starts with ensuring you feel confident and informed about our team, services, process, and other key factors. Browse these frequently asked questions to learn more about us, our capabilities, and our approach, and feel free to reach out if what you’re looking for isn’t included here.

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What are your primary services?

We offer our customers a complete range of property renovation, construction, and maintenance services. This includes residential interior remodeling (such as kitchens, bathrooms, and basements), home additions, custom new construction, commercial remodeling and maintenance, industrial maintenance, build-outs, and large loss restoration services following water, fire, or hurricane damage.

What areas do you serve?

Our service area covers the Triad region of North Carolina, including Greensboro, High Point, Winston-Salem, Jamestown, Kernersville, Reidsville, Stokesdale, Clemmons, Bermuda Run, Lewisville, Asheboro, Thomasville, Burlington, Elon, Graham, and Mebane.

How do I get in contact with your company?

You can give us a call at (336) 860-7010 or (336) 900-0911, or fill out our online contact form. You can also schedule a visit to our physical office located at 3012 Patterson St., Greensboro, NC 27407.

How do I get a quote or schedule a service?

You can get a quote by filling out our online contact form or giving us a call to discuss your project. Provide your contact details and a brief message outlining your project, and we will get back to you with a quote as soon as possible.

Is your company licensed and insured?

Yes, we are fully licensed and insured so that you have total peace of mind during your project.

Do you work with residential and commercial clients?

Yes – we specialize in residential remodeling and home additions, but we also offer an extensive suite of commercial remodeling, office build-out, and property maintenance services for commercial and industrial facilities.

How long have you been in business?

Our team has proudly been serving the area since 2018. Each of our contractors also brings years of experience to every project.

Do you offer emergency or disaster restoration services?

Yes, our team provides specialty large loss restoration and emergency response services for properties that have been damaged by fire, water, or hurricanes. We respond quickly, investigate the damage, offer clear communication on what needs to be done, and can provide full structural restoration services to return your property to pre-loss condition.

What do your kitchen remodeling services encompass?

Kitchen remodels can include everything from cosmetic updates to functional, high-end upgrades that improve usability and value. Common remodeling elements include custom kitchen redesigns, cabinet updates, countertop installation, backsplash fitting, and upgraded flooring.

What do your bathroom remodeling services include?

We provide extensive bathroom remodels, which can include cabinet installation, countertop replacement, and flooring upgrades.

Do you remodel or finish basements?

Yes, we can provide end-to-end basement remodeling and finishing services. Common projects include flooring installation, framing, and interior finish work to create useable space for living, entertaining, home offices, or a wide range of other purposes.

What kinds of home additions can you build?

We can design and construct custom home additions built for the specific purpose you have in mind. Common projects include extra bedrooms, expanded living rooms, extended kitchens, or entirely new wings of the home. We manage the design, permitting, and construction to ensure quality and consistency throughout the process.

Do you build custom homes from the ground up?

Yes, we offer new home construction services for those who want a custom-built home.

What does the damage restoration process involve?

It depends on the specific type of damage and the extent, but the general process starts with a thorough inspection to determine the extent of the loss, followed by a detailed report on what needs to be done. We manage the restoration process from start to finish and will handle structural repairs and interior restoration, with a focus on getting you safely back in your home and restoring pre-loss condition.

Do you assist with property insurance claims?

Yes, when we are working with you on a large loss restoration, we can help you work with the insurance company. We provide thorough documentation and accurate repair scopes to help smooth the process as much as possible.

How soon can you respond to a disaster restoration request?

We work hard to provide fast, transparent services. In many cases, we can have a team out to your property as soon as the next day following your initial call. They will conduct an assessment and start planning for the repairs.

What is included in your commercial property maintenance services?

Our commercial maintenance services are designed to help ensure your property stays safe, compliant, and presentable. We assist with the ongoing general maintenance, repairs, and structural upkeep required to keep your commercial property functional and maintain value.

Do you offer industrial maintenance?

Yes, we also offer maintenance services designed for larger facilities such as warehouses and manufacturing plants.